The unique feature of PivotPoint Business Solutions is the 11+ years of intense research on the impact of change on employees, and its subsequent effect on the organization. This effort resulted in a measurement tool (the LOE Index) that, if integrated as a function of the planning, implementation and tracking phases, will provide the change management team with consistent and dependable data to monitor the change process. The success potential of ALL change projects is measurably increased.

Bio—Victoria Marie Grady

Dr. Grady completed her Doctoral Studies at the George Washington University in May 2005. Her dissertation focused on the inherent loss of stability suffered by organizations introducing and implementing organizational change initiatives. The research resulted in a validated model (LOE Model) explaining the tendency of individuals, often subconsciously, to struggle, resist, and potentially disrupt the organizational change initiative. more...

Bio—James D. Grady

Dr. James Grady received his D.M.D. at the University of Alabama, Birmingham, in 1971 and his residency training and a Master of Science in Oral and Maxillofacial Surgery at the University of North Carolina at Chapel Hill in 1974. In his practice and as an avocation, he has been a keen observer and student of behavior. This has given him the opportunity to do research and speculate regarding the various circles of cause and effect in chronic pain patients, and in employees and colleagues especially when under various types of stress. more...

PUBLICATIONS and PRESENTATIONS

PUBLICATIONS:

Grady, Victoria and Grady, James. (2011). "Critical Components of Organizational Trust: Raising the Issue, Exploring the Origin, Pondering the Cure…." Journal of Organisational and Social Dynamics, Volume 11 no 1.

Grady, Victoria M, Magda, Beverly, and Grady, James D. (2011). "Organizational Change, Mental Models And Stability: Are They Mutually Exclusive Or Inextricably Linked?" Journal of Organizational Development, Accepted, Date TBD.

**Grady, Victoria M., Gleckel, Erikka A., and Grody, Erin R. (2009). "The Organizational Loss Of Effectiveness (LOE) Model And The LOE Index: A Quantitative Measurement Tool For Identifying Individual Symptomatic Response To Technological Change," Integration Journal, 97-106.

**This article received the Leadership Excellence Award.

Grady, Victoria and Grady, James. (2008). "Winnicott's Potential Space And Transitional Objects: Implications For The Organizational Change Process And Its Previously Defined Relationship To An Organizational Loss Of Effectiveness (LOE)." Journal of Organisational and Social Dynamics, vol 8 no 2, 278-297.

Grady, Victoria M. and Grady, James D. (2007) "KM Technologies and the Organizational LOE: The Unintended Consequence of Constant Organizational Change," Kevin O'Sullivan (Eds), Strategic Knowledge Management in Multinational Organizations, (pp 104-118). Pennsylvania: IGI Global.

Grady, Victoria, (2005)."Studying the Effect of Loss of Stability on Organizational Behavior: A Perspective on Technological Change," dissertation manuscript, The George Washington University.

Grady (Goetz), V. and Hamner, M. (2004)."The Effect of Technological Change on Organizational Effectiveness," American Society of Engineering Managers Practice Periodical. Vol 1, no 2.

Grady, Victoria, (2002). "Development of a Tool to Measure Organizational Anaclitic Depression as a Result of the Turbulent Technology Revolution," unpublished dissertation proposal manuscript, The George Washington University.

ACADEMIC CONFERENCE PROCEEDINGS:

Grady, Victoria M. and Grady, James D. (2010, November). "The Correlation Between Bowlby's Attachment Theory and the Failure of Organizational Change Initiatives: Further Exploration of the Organizational LOE and Its Roots in Psychoanalytic Literature." Proceedings of the OPUS International Conference- Organisational and Social Dynamics, London, England.

Grady, Victoria and Magda, Beverly. (2010, May). "Organizational Change, Mental Models And Stability: Are They Mutually Exclusive Or Inextricably Linked?" Proceedings of the Eastern Academy of Management, Portland, Maine.

Grady, James D. and Grady, Victoria M. (2009, November)."Critical Components of Organizational Trust: Raising the Issue, Exploring the Origin, Pondering the Cure…." Proceedings of the OPUS International Conference- Organisational and Social Dynamics, London, England.

Grady, Victoria M. (2008, June)."The LOE Index: A Quantitative Change Measure for the Individuals that are Collectively the Organization." Proceedings of the International Society for the Study of Organizations 25th Annual Meeting, Phildelphia, Pennsylvania.

Grady, V., Davis, E. B., Olsen, N., Duffy, S., & Ciampaglio, T. (2008, May). The Power of Effect. Panel presentation: Papers on organizational effectiveness. Proceedings of the Eastern Academy of Management, Washington, DC.

Grady, Victoria M. and Grady, James D. (2007, June) "Potential Space and Transitional Objects: Implements for The Understanding and Management Of Organizational Loss Of Effectiveness (LOE)," Proceedings of the International Society for the Study of Organizations 24th Annual Meeting, Stockholm, Sweden.

Grady (Goetz), V. and Hamner, M. (2004, October)."The Deterioration from an Organizational Loss Of Stability Into An Organizational LOE," Proceedings of the 2004 American Society Engineering Management National Conference, Alexandria, VA.

Grady-Goetz, V. and Hamner, M. (2003, October). "Identifying Behavioral Symptoms in the Workplace That Can Evolve Into An Organizational Loss of Effectiveness," Proceedings of the 2003 American Society Engineering Management National Conference.

PRESENTATIONS:

Grady, Victoria. (2011, May) "The Qualitative Process and the Quantitative Tool." Proceedings from Best Practices in Change Management: ACMP Inaugural Global Conference. Orlando, Florida.

Grady, Victoria M. (2010, November). "The Binky in the Boardroom….and on the Factory Floor." TEDx Huntsville, Huntsville, AL.

Grady, Victoria M. and Grady, James D. (2010, October)."Complexity and Organizational Change: The Impact on the 21st Century Workforce." Alabama Workforce Development Conference: Hosted by Governor's Office of Workforce Development, Birmingham, AL.

Grady, Victoria. (2010, April) "Measuring Individual Response to Organizational Change." Proceedings from Best Practices in Change Management: ProSci Global Conference. Las Vegas, Nevada.

Goldstein, Dahna and Grady, Victoria. (2009, December). "The Doctor Is In: Technology Meets Psychology In Your Organization." Monthly Web-Teleconference for the Non-Profit Technology Network (NTEN).

Grady, Victoria M. (2009, June 6-17)."Organizational Change: Defining the Process," Intensive Program on Strategy, Entrepreneurship and Leadership. State University of Management, Moscow, Russia.

Grady, Victoria M. and Magda, Beverly (2008, August) "A Model for Managing Technological Change in an Organization," Proceedings of the American Society of Association Executives Annual Meeting, San Diego, California.

Grady, Victoria M. and Magda, Beverly. (2008, April)."Change: What is it Good for?," Proceedings of the Team Approach User Forum: Executive Track, Boston, Massachusetts.

Grady, Victoria M. and Magda, Beverly. (2007, December)"A Model for Managing the Human Side of Technology Change," Monthly Web-Teleconference for Executive Council of Chief Information Officers.

Grady, Victoria M. and Magda, Beverly. (2007, February). "The Human Side of Technology Change," Proceedings of the American Society of Association Executives: Technology Conference, Washington DC.