Dr. Grady completed her Doctoral Studies at the George Washington University in May 2005. Her dissertation focused on the inherent loss of stability suffered by organizations introducing and implementing organizational change initiatives. The research resulted in a validated model (LOE Model) explaining the tendency of individuals, often subconsciously, to struggle, resist, and potentially disrupt the organizational change initiative.

Dr. Grady continues to build upon her research in the field of change management and extended her original model to include a validated index (LOE Index) that quantitatively measures the tendency of individuals within the organization to embrace organizational change initiatives. The index focuses on the employee, and how factors inherent in change affect their performance. Subsequently, this shift in performance will have a negative impact on the overall health of the organization.

She is currently an Assistant Professorial Lecturer in the Department of Organizational Science within the Columbian School of Arts and Sciences at the George Washington University. Dr. Grady's consulting practice includes federal government institutions, non-profit organizations, and private sector companies.

Dr. James Grady received his D.M.D. at the University of Alabama, Birmingham, in 1971 and his residency training and a Master of Science in Oral and Maxillofacial Surgery at the University of North Carolina at Chapel Hill in 1974. Dr. Grady was the Founder and Managing Partner at Oral and Maxillofacial Surgery of East Alabama from 1976 to 2009. In his practice and as an avocation, he has been a keen observer and student of behavior. This has given him the opportunity to do research and speculate regarding the various circles of cause and effect in chronic pain patients and in employees and colleagues especially when under various types of stress.

These interests have led him on what he describes as a fascinating journey of discovery both in his field and in the field of management in general. As relates to those interests, he has been a principal presenter at practice management workshops entitled: "Enhancing Productivity" And "Conflict Management" at the American Association of Oral and Maxillofacial Surgeons Annual Meetings in 1995, 1996, 1997, 1998 "Office Management for the OMS Practice." Dr. Grady (Sr.) is currently semi-retired residing in Alabama. He continues to aggressively pursue his interests and related passion to more comprehensively understand the intersection of the human element and organizational behavior. For more information please contact him directly at jdgrady@pivotpnt.com.

Scott earned a Masters degree in Health Administration from the University of South Carolina and a Masters of Accountancy from the University of Tennessee. Building on that educational foundation, he developed his advisory skillset at Ernst & Young, KPMG, and PricewaterhouseCoopers in the delivery of services to support technology driven change in numerous areas within the healthcare domain.

After developing this advisory skillset, Scott transitioned to several leadership roles within the McKesson Corporation. During this time he lead numerous change initiatives within his organization, that grew to more than 120 FTE's, and assisted the firm's clients prepare for the change that the implementations he oversaw would have on their organizations. A key element of this assistance was an industry first change preparation event developed in partnership with the Disney Institute.

Scott is both a Certified Public Accountant (CPA) and a Project Management Professional (PMP). He currently serves as a Partner in the Information Technology Practice of Program Advisors while also maintaining responsibility for the expansion of the firm's change management expertise throughout its service offerings. For more information please contact Scott at sspohn@loeindex.com.

Lou Fisher
Marketing and Business Development Consultant

Lou Fisher gained her corporate management experience during her rise through the ranks of what is now the second largest Department store in America, Macy's.

Upon graduating from the Indiana University School of Business with a BS in Marketing and a concentration in Advertising, Lou began a twenty year career at Hecht's in Washington, D.C. within May department stores. During her tenure with May, she managed her teams though eight major acquisitions, as Hecht's grew from an 18 store operation to over 80 stores in 7 States and the District of Columbia. Due to her strong networking, negotiation, and business development skills, Lou was continuously selected as a member of the corporate steering committees to direct private label product development and corporate-wide promotions for the May chain. Mrs. Fisher received 5 Excellence in Performance Awards during her tenure with May.

Before moving into the small business sector, she skillfully managed her team of employees through the largest merger in retail history; May and Federated department stores joining to become the national Macy's chain.

In 2006, Lou founded Lou Fisher Group Business Consulting. In 2009 she became the Chief Executive Officer (CEO) of GoodTrueBeautiful, Inc., a lifestyle brand company based in McLean, Virginia- GoodTrueBeautiful,Inc. Please contact Lou at lsfisher@pivotpnt.com.

W. Michael Grady is the Management Consulting Services (MCS) Partner for WebsterRogers LLP, a full-service CPA firm consisting of 18 partners and more than 100 professional and support staff operating in eight locations in eastern South Carolina. This firm is a successor of other CPA firms in which Michael has been a partner since 1975. In addition to his duties as MCS Partner, Michael serves as Managing Director for WRSequence, LLC, a FINRA licensed Broker-Dealer. WRSequence is an investment banking and advisory services firm owned primarily by WebsterRogers.

Michael has experience in MCS services including evaluation of the current business and financial conditions of a company, analysis of capital structure (including investment and borrowing requirements), business valuations and analysis relative to growing and troubled companies' financial and business needs with recommended courses of action.

Michael received his BA in Accounting from East Carolina University and his Masters in Accounting from the University of Alabama.

For more information about W. Michael Grady please visit www.wrsequence.com or www.websterrogers.com.