Why Us?

The unique feature of PivotPoint Business Solutions is the 11+ years of intense research on the impact of change on employees, and its subsequent effect on the organization. This effort resulted in a measurement tool (the LOE Index) that, if integrated as a function of the planning, implementation and tracking phases, will provide the change management team with consistent and dependable data to monitor the change process. The success potential of ALL change projects is measurably increased.

FAQ

Why was the LOE Index developed?

• Qualitative interviews can be very effective in determining how employees relate to their organization, however even if done correctly by carefully trained interviewers the findings are subjective and difficult to standardize repeatedly, not to mention time consuming and expensive.
• The LOE Index was created to provide the change agent with an efficient way of obtaining objective and repeatable measurements from an organization's employees. These metrics can then be used to follow the pattern of responses that emerge during and as a result of a change implementation process.
• The LOE Index is significantly less time consuming and much less expensive than other assessments on the market.
  

What does the LOE Index do, and how can it help your organization's internal or external consultants?

• The LOE Index identifies and measures behaviors, perceptions, and attitudes that emerge in a collection of individuals in response to a change initiative.
• The index provides a monitor of your organization's ability to function effectively before, during and after the change implementation process. This provides you with information enabling you to direct and redirect resources in the most cost efficient manner.

Will PivotPoint use benchmarks and data collected from other companies to assess your organization?

• Rather than starting by using data extrapolated from other companies, we prefer to start by first helping you access your organization and the unique specific aspects unique to that organization.
• ALL organizations are unique, just as each person is unique. For this reason, we have found that it is best to first create a baseline that reflects the actual nature and functionality of your organization, and then work to optimize your organization's unique capability as you move into a new change initiative.
• While our process does not generalize the results obtained from other companies, we can provide access to all available data and experiences that may prove to be helpful to your organization.